Arrived in the salon , no booking , even though I had booked and PAID via treatwell. Once they accepted I did have a reservation they demanded I paid upfront (although I had already paid). After 20 minutes of discussion I was abruptly informed they do not do waxing!!! My patience was now running very low - the salon was dirty nail clippings and dust everywhere - the nail tech sat and clipped her own nails while I was choosing a colour - once she began the first nail it became clear that no care or effort was going to be put into this treatment, after 1 nail I asked if she could remove it and that I would like to leave - they instantly became very AGGRESSIVE and intimidating , several comment where made regarding me speaking English (as I have just moved my German is not fluent) the staff where clearly speaking bout me whilst I sat in the chair feeling more nervous and uncomfortable. Overall the worst customer service I have ever experienced. Salon was dirty and the staff appealing and rude. Left shaking and crying with no wax and no nails even though I have paid 60€+.
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Elese Johnstone•vor mehr als 8 Jahren
Ich bin sehr zufrieden und werde nach jedem Holzworkshop gerne wieder kommen.
holzkurs•vor mehr als 8 Jahren
Termin schnell bekommen, kurze Wartezeit, sehr freundlich Mitarbeiter, schöne und saubere Arbeit! Komme gerne wieder!
Dana•vor mehr als 8 Jahren
Leider etwas unangenehm wenn die Person die deine Füße behandelt kein Deutsch spricht. So kriegt man leider keine ausführliche Beratung, die man sich bei 35 Euro wünschen kann.